Skip to content

Clean up after uninstalling

The uninstall assistant puts everything back for you. If you removed Termpact without it, two things Termpact sets in Shopify can stay behind. Neither stops your store working, but you may want to clear them.

If Termpact used soft credit holds, some company locations may still have Submit all orders as drafts for review turned on. Buyers at those locations then place draft orders instead of orders.

To check and clear it, for each company location:

  1. In Shopify admin, open Customers → Companies and choose the company.
  2. Open the location and go to Checkout settings.
  3. Turn off Submit all orders as drafts for review if you don’t want it.

Orders Termpact held for credit may still be on hold. The hold reason is Awaiting payment and its handle starts with tl-.

To release one:

  1. Open the order in Shopify admin.
  2. In the fulfillment section, choose Release hold.

Holds placed by you or other apps look the same in the order timeline; only release the ones you want released.

Reinstall Termpact within 48 hours and your data is still there. Today then shows Tidy up after your last uninstall if anything from the list above is still set, with a one-click fix.